Transactional Content Management
- Open Text Transactional Content Processing
- Livelink ECM - BPM Server
- Livelink ECM - Production Imaging
- Livelink ECM - Shared Document Access
Transactional Content Management
Connecting people, processes and content
Every business relies on transactions between the internal organization and external partners, such as customers or suppliers. Paper documents, such as orders or invoices, often initiate transactions between companies. Large enterprises can receive thousands of documents on a daily basis.
Managing these documents manually easily results in misfiling or even a loss of information. Access to paper-based documents is difficult and time-consuming and impairs productivity. In the field of customer service, the search for documents slows down responsiveness to customer requests. Companies mired in paper-based processes and information silos risk being held back by unsatisfied customers, high customer turnover and significant competitive disadvantage.
Open Text delivers products and solutions for transactional content management that are seamlessly integrated into business applications and bring people, processes and content together.
Our Products
Open Text offers the following products for Transactional Content Management:
Open Text Transactional Content Processing (TCP) speeds up business processes by capturing transactional content and delivering it to the right people in the context of steps in the process chain. With its building blocks of Capture, Process, Preserve, Access and Integrate, TCP provides a platform for a range of solutions that require the integration of transactional content with business processes.
Livelink ECM - BPM Server supports the automation of high-volume, transactional business processes. Highly flexible and scalable, it provides event-based processing, integration with ERP and legacy applications, and graphical process design and modeling tools.
Livelink ECM - Production Imaging extracts the maximum value from paper documents, transforming physical records into digital information assets. Scanned information is indexed and classified with metadata to make it fully searchable.
Livelink ECM - Shared Document Access provides your customers, partners and employees with a personalized overview of all documents related to a specific business process.
